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I took my classic Mercedes Benz to their shop, based on the excellent reviews they have earned. I can tell you, that the reviews are spot on! Everyone I spoke to at the shop was knowledgeable and very professional. They are a honest shop and only recommend fixing what is required. A special shout out to Brian, who I spoke with the most. An incredibly knowledgeable man who truly loves Mercedes Benz's. As you can imagine, leaving your 47 year old classic can be stressful, but no worries here, t... Read More
The service extended at Rocco’s European Garage is Top Notch. I specifically needed a Valve Cover Gasket replaced, and they were able to provide me with a quote, schedule me for repairs, and complete the service within just a few days of my initial call. The pricing was very competitive compared to nearby and reputable shops. Most of all, the staff at Rocco’s is superb; absolutely great group of people. If you’re in need of a shop that’s going to handle your vehicle with care, and ... Read More
My entire experience with Rocco’s was flawless from start to finish. Everyone I spoke with on the phone was super friendly and helpful, the text messaging system worked great (including the link to see my diagnostic report, where I could select the services I wanted to approve), and they got it all done in one day! Also, their prices were very reasonable, as compared to other places I shopped. Going forward, this is the only place I will have my car serviced!
Outstanding work and customer service. We needed a second opinion on a repair. A friend recommended Rocco's and they genuinely exceeded our expectations. Everyone we spoke and worked with was extremely friendly, honest, and knowledgeable. They also ended up saving us around $300. Thankful to have found our new repair shop!
I am the owner of a 6-speed manual transmission 2008 Saab 9-3. I knew my clutch was going out needed to get it replaced fast. Unfortunately, my go to Saab spot recently closed down and the next closest was in Woodstock. No other shop I contacted worked on Saabs. I happened by Rocco's while riding home from work and on a whim, gave them a call. I will never take my Saab anywhere else. Shiloh was polite, accommodating and got me a quick appointment. Once they had my car, the quote was quick (an... Read More
Great customer service and very attentive to the customer’s needs and concerns!! I had my service done with them. Cody (manager) at Cheshire Bridge location is so helpful and awesome! All the people I have interacted with at the front desk are also very polite and knowledgeable! I trust this business with my car and definitely recommend them!!!
I manage a small company in metro Atlanta, after a botched transmission repair on a sprinter van from yet another incompetent repair shop we gave Rocco’s European Garage a chance. The level of service and above all, the level of communication between shop and customer, are beyond anything we’ve experienced before. They have a Mercedes Sprinter certified technician on site and the job, from the estimate to completion were done honestly and transparently. I won’t hesitate to use or recomm... Read More
Great customer service. They have services 3 of my vehicles and provide excellent service while also beating dealership prices. Chris always goes above and beyond. Highly recommend
Appreciate the quick service and transparent communication when I recently took my Porsche Cayenne here. They gave me a clear quote of services which I approved prior to work being done. I had lengthy discussions with their staff regarding maintenance items and their necessity, allowing me to feel comfortable with the service being done on my car that I have little knowledge on. Will definitely be back.
Rocco’s European Garage is an excellent shop with a truly exceptional staff! The customer service is top notch and they provided superior service on my Mercedes-Benz! I’m so glad I took a chance on them! They are a great alternative to going to the dealership! I will def go to them for future service with my vehicle!