|Aston Martin||Audi||Bentley||BMW||Ferrari||Fiat||Jaguar||Lamborghini||Land Rover||Lotus||Maserati||McLaren||Mercedes-Benz||Mini Cooper||Porsche||Rolls Royce||Volkswagen||Volvo|
Been to Rocco’s multiple times with my Audi Q7 Prestige. The team at Rocco’s is professional, honest, reliable, friendly. They do phenomenal work and truly care about your satisfaction. Can’t recommend them highly enough if you need service on your European vehicle. Check them out!
Great first experience at Rocco’s. Searched for some time for an alternative to servicing our BMW at the local dealer. Great reviews online for Rocco’s made me comfortable giving them a shot. I was not disappointed. From the first phone call to get an estimate with up front pricing to friendly text reminders prior to the appointment, to being greeted with a friendly face upon drop off, everything was great. Pricing and service were both great and they even washed our car prior to us pick... Read More
I had some service work done previously that was well done. Kiki's advice as well as the technician's was well received. I then had an issue I thought was related to the previous work, but turned out was not (an oil leak). While I did not decide to move forward with the next round of proposed work, Rocco's team topped off my oil regardless. True sense of customer service there.
I recently took my Porsche in for the 60k service and oil change. I can't say enough about the staff and customer service and follow up afterwards! The ladies at the front desk were very nice and personable! Also, they didn't mention it, but I'm certain my car was cleaner when I picked it than when it was dropped off! I will definitely keep taking my car back to Roccos! The auto repair industry needs more businesses like Roccos.
I took my classic Mercedes Benz to their shop, based on the excellent reviews they have earned. I can tell you, that the reviews are spot on! Everyone I spoke to at the shop was knowledgeable and very professional. They are a honest shop and only recommend fixing what is required. A special shout out to Brian, who I spoke with the most. An incredibly knowledgeable man who truly loves Mercedes Benz's. As you can imagine, leaving your 47 year old classic can be stressful, but no worries here, t... Read More
The service extended at Rocco’s European Garage is Top Notch. I specifically needed a Valve Cover Gasket replaced, and they were able to provide me with a quote, schedule me for repairs, and complete the service within just a few days of my initial call. The pricing was very competitive compared to nearby and reputable shops. Most of all, the staff at Rocco’s is superb; absolutely great group of people. If you’re in need of a shop that’s going to handle your vehicle with care, and ... Read More
My entire experience with Rocco’s was flawless from start to finish. Everyone I spoke with on the phone was super friendly and helpful, the text messaging system worked great (including the link to see my diagnostic report, where I could select the services I wanted to approve), and they got it all done in one day! Also, their prices were very reasonable, as compared to other places I shopped. Going forward, this is the only place I will have my car serviced!
Outstanding work and customer service. We needed a second opinion on a repair. A friend recommended Rocco's and they genuinely exceeded our expectations. Everyone we spoke and worked with was extremely friendly, honest, and knowledgeable. They also ended up saving us around $300. Thankful to have found our new repair shop!
I am the owner of a 6-speed manual transmission 2008 Saab 9-3. I knew my clutch was going out needed to get it replaced fast. Unfortunately, my go to Saab spot recently closed down and the next closest was in Woodstock. No other shop I contacted worked on Saabs. I happened by Rocco's while riding home from work and on a whim, gave them a call. I will never take my Saab anywhere else. Shiloh was polite, accommodating and got me a quick appointment. Once they had my car, the quote was quick (an... Read More
Great customer service and very attentive to the customer’s needs and concerns!! I had my service done with them. Cody (manager) at Cheshire Bridge location is so helpful and awesome! All the people I have interacted with at the front desk are also very polite and knowledgeable! I trust this business with my car and definitely recommend them!!!
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