This place has a very knowledgeable staff and will treat your car like it was one of their own. I usually do my own work, but the ease of working with the team at Rocco's has me confident enough to hand my car off for things that are just too difficult to DIY on a modern car.
We have had such great service at Rocco’s!! After dealing with a problem with our Jaguar for YEARS, we took it to Rocco’s where they immediately and correctly diagnosed the problem. We are thrilled! It’s been months now, and the car is still running great. Also, when they had the car, they fixed a problem with the seat that we had been told would cost several hundred dollars at another place. Rocco’s charged less than $100 and told us that the charge was optional since they had taken the initiative to fix it. How often does that happen? We are so happy to have found these guys! Don’t hesitate to take your car to them!
In the past, the communication was better than it was this time with Rocco’s. The initial communication was on. Friday afternoon. I did not hear anything back again until Monday at closing time. I agreed to the initial work order, but more work was needed in order for the car to be safe. There was another delay in getting that proposed and approved.
I recently visited Rocco's European Garage for some basic car service on my Audi A4. This was my 2nd visit to there shop. Just like the 1st visit my experience was exceptional, informative about the service required, courteous, and very reasonable prices. If you're looking for alternative, check out Rocco's European Garage.
Ok, where do I start? It's coming up on 2yrs that I've been coming to Rocco's. Honestly I couldn't be more pleased with customer service, friendliness and prompt responsiveness, from emails to follow-up calls. You don't get that feeling of just being another customer. I knew from the start this was the shop for me. Frankie and Gino are the most genuine people ever. They go above and beyond to ensure the needs of the clients are satisfied and that says a lot. The waiting area is very nice and location is great for me. I DON'T KNOW WHAT YOU GUYS ARE WAITING ON. I'VE FOUND MY FOREVER CAR REPAIR SHOP, HAVE YOU!!! IF NOT, ROOCO'S IS WHERE IT'S AT!!!! MONICA, WARMEST REGARDS!!
Great experience! They fixed an issue with my suspension that 2 other shops could not resolve. The service was friendly and responsive. I’d recommend to anyone needing a European car mechanic.
Cody was great 👍 in getting my repairs completed. He worked diligently with my extended warranty group and saved me around $1300!!!! He definitely went over and above in exceeding my expectations!!!! I will definitely return as a satisfied customer! THANK YOU Cody! Rocco also personally reached out and was the epitome of great customer service! Love you guys for what you do and how you treat your customers!!!
Very nice facility! Extremely attentive staff! Great customer service and affordable rates. Would highly recommend.
I'm so glad I was referred to Rocco's when I moved here several months ago. They not only have been great at diagnosing and repairing my car, they have been a great referral source for me when I needed collision repair. No matter when I call or even just stop in, Chris has been wonderful. Rocco's is fair, honest and reasonable. And every time I get my car back clean and shiny, so I always leave feeling great!